Legal Documents

7999 Terms & Conditions — A Complete Guide to Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using the 7999 platform. Everything you need to know about your account, bonuses, payments, and responsible gaming is clearly outlined here.

Last Updated: January 1, 2026

Key Points

Terms & Conditions Summary

Before reading the full details, here are 6 key points to know — though reading the complete Terms & Conditions is strongly recommended.

Account Eligibility

You must be at least 18 years old to open an account on 7999. Only one account per person is permitted. Providing false information may result in account termination.

Bonuses & Promotions

Wagering requirements must be met before a bonus can be withdrawn. Misusing bonuses or claiming them through multiple accounts is strictly prohibited.

Deposit & Withdrawal

Minimum deposit is BDT 100. KYC verification is required to make withdrawals. Payments are typically processed within 15–30 minutes.

Security & Privacy

7999 keeps your personal information strictly protected. It is never shared with third parties. Full details are available in our Privacy Policy.

Responsible Gaming

7999 places the highest priority on responsible gaming. Self-exclusion, deposit limits, and cooling-off periods are available to all users.

Dispute Resolution

If a dispute arises, please contact customer support in the first instance. If it is not resolved within 48 hours, follow the detailed escalation process.


Quick Reference

Key Figures & Information

Subject Description Terms
Minimum Age 18 years of age or older Mandatory
Minimum Deposit BDT 100 (bKash / Nagad / Rocket) Approved
Minimum Withdrawal BDT 300 KYC required
Welcome Bonus 100% on first deposit (up to BDT 10,000) Wagering x5
Bonus Validity Must be used within 30 days of receipt Time-Limited
Withdrawal Processing Time 15–30 minutes (standard), up to 24 hours maximum Quick
Maximum Daily Withdrawal Standard Member: BDT 50,000 / VIP: BDT 500,000 Varies by tier
Account Inactivity If there has been no activity for 12 months Restrictions Apply

1
General Terms & Conditions

By accessing 7999, registering an account, or using any of our services, you are considered to have read and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms and Conditions apply to all 7999 services — including slot games, Live Casino, Sports Betting, bingo, and any bonuses or promotional offers. 7999 reserves the right to amend these terms at any time.

Important: While these terms are provided in Bengali, the original English version shall take precedence in any legal interpretation.

Scope of Application

These terms apply to 7999's website (7999.bar), mobile application, and all associated services. Third-party software or services used in connection with the platform may also be subject to their own separate terms and conditions.

2
Account Registration & Eligibility

Age Restriction

You must be at least 18 years old to open an account and play on 7999. This platform is strictly prohibited for minors. 7999 may request valid identification at any time to verify your age.

Warning: Accounts registered with false information will be terminated immediately and all balances may be forfeited.

Multiple Accounts Prohibited

Each individual may hold only one account. Creating multiple accounts using the same device, IP address, payment method, or identity is strictly prohibited. If 7999 detects such activity, all associated accounts will be closed.

Registration Details

All information provided at the time of registration must be accurate and truthful. Your name, address, date of birth, and contact details must match your official identification. If any information changes, you must notify customer support immediately.

  • Please provide a valid mobile number and email address
  • Never share your account password with anyone
  • Sharing your account with or allowing others to use it is strictly prohibited
  • Accounts may not be sold or transferred

3
Bonus & Promotional Offers

7999 offers various bonuses and promotional offers from time to time. Each offer carries its own specific terms. General bonus terms and conditions are outlined below.

Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of BDT 10,000. A minimum deposit of BDT 500 is required to qualify. The bonus will be forfeited if not used within 30 days of being credited.

Wagering Requirement

Wagering requirements must be completed before bonus funds can be withdrawn. For the welcome bonus, players are generally required to wager 5 times the bonus amount. For example — a BDT 1,000 bonus requires BDT 5,000 in total bets.

Please Note: Wagering contributions vary by game — 100% for slots and 10% for Live Casino. See the Promotions page for full details.

Bonus Abuse Prohibited

Using multiple accounts, VPNs, or any other fraudulent means to exploit bonuses is strictly prohibited. 7999 reserves the right to void any bonuses and associated winnings if such activity is detected.

4
Deposit & Withdrawal Policy

Deposit

Deposits on 7999 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is 100 BDT. Deposits are generally credited to your gaming wallet instantly. If there is any delay, please contact customer support.

Withdrawal Process

KYC (Know Your Customer) verification must be completed before submitting a withdrawal request. A copy of your national ID or passport is required for verification. Your first withdrawal may take longer to process, but subsequent withdrawals will be faster.

  • Minimum withdrawal: BDT 300
  • Standard Member daily maximum: BDT 50,000
  • VIP member daily maximum: 500,000 BDT
  • Withdrawals must be made using the same method as the original deposit

Note: During withdrawal review, 7999 may place a hold on your withdrawal if suspicious activity is detected or bonus conditions have not been met.

Payment Method Compatibility

7999 complies with anti-money laundering policies. Withdrawals must be made using the same payment method used for the original deposit. Requests via a different method may not be approved and could require additional verification.

5
Gaming Rules

All games on 7999 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined. Neither 7999 nor any of its staff can influence the result of any game in any way.

Technical Issues with Games

If a game is interrupted due to a technical issue, 7999 may, at its discretion, void the game or refund the stake. There is no guarantee of a stake refund in the event of an internet disconnection.

Sports Betting Special Rules

For Sports Betting, the official match result shall be considered final. If a match is cancelled or concludes before the scheduled overs or time, bets will be settled according to the applicable rules. Bets placed before any odds change will be honoured at the original odds.

6
Prohibited Activities

The activities listed below are strictly prohibited on 7999. Violations may result in account suspension and balance forfeiture:

  • Multiple accounts: Creating multiple accounts under the same person's name
  • Identity Fraud: Opening an account under someone else's name or a false identity
  • Technical Abuse: Use of Bots, Scripts, or Automated Software
  • Money laundering: Attempting to launder illicit funds through 7999
  • System Hacking: Attempting to Compromise Platform Security
  • Bonus Abuse: Attempting to Claim Bonuses by Violating the Rules
  • Collusion: Colluding with other players to gain an unfair advantage

Serious consequences: Any of the above activities may result in permanent account closure, balance forfeiture, and legal action where applicable.

7
Responsible Gaming

7999 believes gaming is a form of entertainment — not a source of income. We consider responsible gaming to be one of the core pillars of our platform.

Available Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Setting a limit on how long you play in a single session
  • Cooling-off period: Take a break for anywhere from 1 day to 6 months
  • Self-Exclusion: Option to permanently close your account
  • Reality Check: Your Session Information at Regular Intervals

If you feel your gaming is getting out of control, please contact our customer support. For more details, visit our Responsible Play View page.

8
Privacy & Data Protection

For full details on how we collect, store, and use your personal information, please refer to our Privacy Policy Available on the page. The key points are:

  • Your personal information is never sold to third parties
  • All data is secured with 128-bit SSL encryption
  • Information collected for KYC verification is used solely for legal and compliance purposes
  • You have the right to request access to, correction of, or deletion of your personal data

Use of Cookies

7999 uses cookies to enhance your browsing experience. By using the platform, you consent to the use of cookies. Disabling cookies may cause certain features to not function properly.

9
Limitation of Liability

7999 limits its liability to the fullest extent permitted by law. 7999 shall not be held liable for the following:

  • Game loss due to internet disconnection
  • Technical issues with your own device
  • Unplanned server maintenance periods
  • Delays by Third-Party Payment Providers
  • Unauthorized access to your account if you have not followed proper security practices

However, if a technical fault in the 7999 system causes a direct loss to a player, 7999 will make every effort to compensate for that loss.

10
Dispute Resolution

If you have any concerns or believe something unfair has occurred, please follow the steps below to resolve the dispute:

  1. Step 1: Reach out to customer support via live chat or email. Please provide a detailed description of the issue along with any supporting evidence.
  2. Step 2: If the issue remains unresolved within 48 hours, escalate your complaint to the senior management team.
  3. Step 3: Third-party mediation is acceptable with the mutual consent of both parties.

Our commitment: 7999 takes every complaint seriously and is committed to resolving all issues fairly and transparently.

11
Changes to Terms & Conditions

7999 reserves the right to modify, amend, or update these Terms and Conditions at any time. You will be notified of any significant changes via email or through the platform.

Continued use of the platform after any changes are made will be considered your acceptance of the updated terms. We therefore encourage you to review this page on a regular basis.

12
Contact & Support

If you have any questions or need clarification regarding these Terms and Conditions, please contact us:

  • Live Chat: Chat button at the bottom right of the platform — available 24/7 in Bengali
  • Email: [email protected] (typically responds within 2 hours)

Our FAQ page You'll find answers to many common questions. For more details, visit our About Us Also view page.

Support Hours: Live chat is available 24 hours a day, 7 days a week. Email support typically responds within 2–4 hours.


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